The Future of Quick commerce
The success ethos of Q-commerce firms would be to identify the bottleneck in the order fulfilment process, understand true client demand, and ensure the safety of human resources. It is crucial to realise that if everyone in the value chain, not just the consumers, is motivated, the firm will be able to sustain itself in the long term.
PAWAN CHANGLANI
with
Unstop Igniters Glim
With just a few taps on a mobile application, groceries and other everyday necessities can now be delivered on-demand within 10 to 30 minutes. This is Quick Commerce's power, a distinctive business concept where products and services are delivered within 10–30 minutes of order.
In its current state, the Indian Q-commerce market has concentrated on modest, necessary product categories including food, personal care and household goods, pet supplies, stationery, small electronics, and so forth. While not all of these items must be delivered in under 30 minutes, businesses go above and beyond to provide customers a fantastic experience. Also, the Q-Commerce model can currently serve about 20 million Indian households in India, which is only 7% of the market. The rise of Q-Commerce will be facilitated by the continuous growth of online consumer products in India. Approximately half of this growth is expected to come from metro and tier-I cities. Q-Commerce is making hyperlocal delivery the rule rather than the exception, therefore now is the perfect time for Q-Commerce businesses to increase their audience and market share.
The shift in consumer behaviour from value-seeking to convenience-seeking, which results in frequent, modest purchases rather than bigger, monthly purchases, is the main growth engine for the expansion of the quick commerce business. There has been a noticeable increase in usage among younger, more spontaneously purchasing clients. Users on these sites tend to be early adopters and are primarily under 35 years old. By 2025, it is expected that India's Q-Commerce market will have increased by 10–15 times, reaching about $5.5 billion.
Many people with substantial funding have been drawn to the enormous possibility. The leading companies in this market right now are Blinkit, Swiggy, Instamart, Zepto, and Dunzo, with Bigbasket and Flipkart also stepping up their presence. These players are all currently financially stable and making significant investments to expand.
The time ahead seems in favour to Quick Commerce, mainly because of these two:
- Q-commerce requires investments in technology, warehousing, logistics, and delivery teams in order to accomplish speedy last-mile delivery. All of this has a high degree of burn and comes at a significant cost. To reduce expenses, these resources might be shared across additional goods and services. This could lead to long-term success. Swiggy is already moving toward this with Swiggy Instamart, and Zomato is aiming for the same thing with its proposed acquisition of Blinkit. They benefit from the fact that the average client for both meal delivery and Q-commerce is similar.
- Including other categories like pharmaceuticals, clothing, cosmetics, and gadgets. Already, platforms like 1MG, Pharmeasy, and Apollo are striving to speed up the delivery of your medications. While some businesses, such Flipkart and Warpli, have tried to expand the short delivery timescales to other industries, more effort is need to do this economically.
Thus, the success ethos of Q-commerce firms would be to identify the bottleneck in the order fulfilment process, understand true client demand, and ensure the safety of human resources. It is crucial to realise that if everyone in the value chain, not just the consumers, is motivated, the firm will be able to sustain itself in the long term.
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PAWAN CHANGLANI
with
Unstop Igniters Glim

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