The Importance of User-Friendly Software

A user-friendly software also has to be easy to install, remove, and navigate. If a software or technology has all the features we covered, we can say that it's worth trying.


Robert Niles

2 years ago | 5 min read

Introducing new technologies into existing business systems comes with all kinds of challenges and preparations. New software solutions can offer advanced
features that improve your operation, but that doesn't mean much if the
software is not user-friendly.

Excellent usability should always be one of your primary concerns when choosing the software for your business operations.
User-friendly software is easier to adopt and can offer results faster
than a complex solution that takes months to master. Keep reading, and
we'll tell you what features make software user-friendly.

1. Easy Installation and Implementation

Software installation and implementation are the first steps in
introducing any new solution to an existing system. You want software
that's simple to install and pick up by your team members. If the
technology is complex and hard to understand, your employees will be
intimidated to start using it in the first place. 

The nature of the software doesn't play a role. It can be an
operating system or an app, but if it's hard to install and lacks
accurate documentation, it's not the best choice. Who wants to spend
their time figuring out how to install software, let alone use it to
improve business practices?

2. Intuitive Navigation

The user interface can tell you a lot about the quality of software.
If it's hard to navigate and riddled with features, the user interface
isn't that well-designed. Again, you want the software to be easy to
pick up, which means that it needs an intuitive design that helps users
adopt the tool. 

Excellent software solutions are usually straightforward and can
easily fit into your existing systems. Of course, there's always some
preparation involved, but the last thing you want is a tool that
requires extra training and a few months to master.

3.  Automatic Updates

Just like installation, software updates should also be
straightforward. If the update requires you to set up the software and
go through complicated processes, most users skip it altogether. Failing
to update software can lead to bad results, potential security risks,
and many other problems.

A user-friendly software has to be simple, and all the work has to be
done by the developers. As a user, you let go of some control, but you
don't have to think about maintenance, updates, etc. 

That's exactly why SaaS applications are so popular these days.
Wizata's user-friendly software solution, for example, offers advanced
AI capabilities that provide constant updates and new features to its
users regularly. That's how user-friendly software should operate. 

4. Easy Navigation and Great Aesthetics

Many solutions offer revolutionary features but fail to present them
the right way. What good is flexible software if you can't find what you
need? A good user experience should always be one of the primary
features of any software. 

Most user-friendly solutions use drag-and-drop tools and similar
features to make usability as simple as possible. Classic drop-down
menus and complex feature setups are outdated, so look for solutions
where you can find the options you need with a single click.

5. Efficient and Effective

The goal of every new technology is to increase efficiency.
Therefore, the best solution has to be able to integrate with existing
systems without too much effort. Remember that the goal is to improve your employee's efficiency and productivity. You want a solution that makes their jobs easier, not the other way around. 

If the solution takes a long time to deploy, and if your staff has to
spend weeks to master how it works, you should probably keep looking
for something else.

6. No Need For Third-Party Software Solutions

Apps and software solutions coupled with some type of third-party
antivirus, anti-malware, or anti-spyware software often lack the right
protection. Even though they work with third-party anti-viruses,
cybercriminals can easily slip under the radar and penetrate your

The last thing you want from an enterprise software solution is to
worry about cyberattacks and potential damages. That's why you need
software with built-in security features, as that will make using it
much safer.

7. Service Quality

Flagship technologies often introduce new standards and features that
get adopted by similar solutions in the future. While that's not a bad
thing by itself, you still don't want a solution that has a new approach
to problems. What you want to do is wait until those features become
the norm. 

New software features can have a hard time complying with existing
standards, which can harm the user experience and make otherwise simple
processes much harder. You want a tool that works with other elements in
your system perfectly. 

8. Simple Uninstallation Process

Of course, you're not getting new software or technological solutions
to uninstall it right away. With that said, you should still consider
only those solutions that are easy to remove, just as they are easy to

Who knows, you might find a better solution in the future, so you
might want to uninstall the one you have right now. If the removal
process is complicated and hard to complete, you will probably never
reinstall it again. 

9. IT Support

Sooner or later, all technologies and software solutions run into
errors or simply stop working. That's perfectly normal, but some
developers fail to provide support in situations where it's needed the

Make sure that you read user reviews first and that the provider
offers IT support to users. If you run into a problem with these
technologies, you can't really do anything about it. You have to contact
support and get them to sort things out as soon as possible.

10. Great at Fixing Errors and Other Problems

This one correlates with the previous point directly. If you run into
an error or if the technology stops working, you want the developers to
fix things as soon as possible. As a user, you shouldn't worry about
fixing and avoiding errors whatsoever. 

Well-designed technologies allow you to send error reports directly
to developers, who then try to find a way to make things work. Moreover,
communication has to go both ways. The dev team should acknowledge your
problems and update you with what's going on regularly until the issue
is resolved.


New technologies and enterprise software solutions cost a lot of money. However, the benefits they provide can help you improve your operation and increase ROI, making the transition worth your while. With that said, you need a
provider that will help you through the entire transitioning process. 

A user-friendly software also has to be easy to install, remove, and
navigate. If a software or technology has all the features we covered,
we can say that it's worth trying. Look hard enough, do your research,
and you can find some truly life-changing technologies that will help
you grow your company.

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Created by

Robert Niles







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