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How do I get a refund from Scoot?

The scoot Airline has devised customer friendly policies of refund. If you are looking to know does Scoot refund. So, yes Scoot refunds,


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Sarah Cooper

2 years ago | 3 min read

The scoot Airline has devised customer friendly policies of refund. If you are looking to know does Scoot refund. So, yes Scoot refunds, as the Airline knows that the plans of customers keep changing due to personal matters or sometimes due to others. Look at the refund policy below.

 Important points of scoot refund policy

  • As per the 24 hours policy of Scoot you will get a full refund if you cancel your bookings within 24 hours of booking.
  • If you file the cancellation after the timeline of 24 hours, then you will not be eligible to get a refund.
  • In some cases, Scoot shows exceptional understanding under which it provides special considerations to the tickets canceled after 24 hours.

How do I get a refund from Scoot?

If you have booked your reservations with Singaporean Scoot Airlines, but due to some reason, you need to cancel your flight and want a refund. So, Scoot is well aware that people do cancel their flights and demand a refund, which is why Scoot has already devised the following methods to get a refund.

Online Method:-

  • Visit the official site of Scoot airways.
  • Here you have to tap the option of "Manage my bookings".
  • Fill in the booking details like Booking Reference number, first name, etc 
  • Finally, hit the "Continue button.
  • Now choose your booking and hit the "Cancel" option.
  •  Fill out the Refund request form and also provide the reason. 
  • Hit the "Submit" button.
  • And your refund request will be confirmed by the management.

Via Phone Call:-- Dial the scoot airlines phone number provided on its original site. You will get connected with a live agent to whom you have to file your refund request. Provide the agent with your booking details. Follow the IVR menu to connect with the agent.

  • Press 1 to book a flight 
  • Press 2 to cancel the booking
  • press# to talk to an agent 

How do I use scoot refund voucher?

If you have got a refund voucher in your Scoot Airline account, then you can easily use it as a payment method to book your next flights. The steps to know how do i use Scoot refund voucher are given below:-

  • When it comes to pay for your reservations
  • You need to choose Voucher as the payment method
  • Now enter your Voucher number
  • Hit the Retrieve button
  • Click on Apply to add the Voucher
  • If the amount still remains due then, it will flash on your screen as Total Amount Due.
  • Pay this remaining amount with another voucher or via your credit card.

Important points of scoot refund policy

  • As per the24 hours policy of Scoot, you will get a full refund if you cancel your bookings within 24 hours of booking.
  • If you file the cancellation after the timeline of 24 hours, then you will not be eligible to get a refund.
  • In some cases, Scoot shows exceptional understanding under which it provides special considerations to the tickets canceled after 24 hours.

How do I get a refund from Scoot?

If you have booked your reservations with Singaporean Scoot Airlines, but due to some reason, you need to cancel your flight and want a refund. So, Scoot is well aware that people do cancel their flights and demand a refund, which is why Scoot has already devised the following methods to get a refund.

Online Method:-

  • Visit the official site of Scoot airways.
  • Here you have to tap the option of "Manage my bookings".
  • Fill in the booking details like Booking Reference number, first name, etc 
  • Finally, hit the "Continue button.
  • Now choose your booking and hit the "Cancel" option.
  •  Fill out the Refund request form and also provide the reason. 
  • Hit the "Submit" button.
  • And your refund request will be confirmed by the management.

Via Phone Call:-- Dial the scoot airlines phone number provided on its original site. You will get connected with a live agent to whom you have to file your refund request. Provide the agent with your booking details. Follow the IVR menu to connect with the agent.

  • Press 1 to book a flight 
  • Press 2 to cancel the booking
  • press# to talk to an agent 

How do I use scoot refund voucher?

If you have got a refund voucher in your Scoot Airline account, then you can easily use it as a payment method to book your next flights. The steps to know how do i use Scoot refund voucher are given below:-

  • When it comes to pay for your reservations
  • You need to choose Voucher as the payment method
  • Now enter your Voucher number
  • Hit the Retrieve button
  • Click on Apply to add the Voucher
  • If the amount still remains due then, it will flash on your screen as Total Amount Due.
  • Pay this remaining amount with another voucher or via your credit card.

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