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Through Shiprocket, these 3 friends have made a one-stop shipping solution for all the business needs

Shiprocket is a Delhi-based, data-driven logistics aggregation platform, which helps in faster delivery of goods.


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CoFoundersTown
6 months ago | 4 min read
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Are you a seller who wants goods shipped to someplace far away? Do you want it to be done at cheaper prices and faster speed? ShipRocket is definitely the company for you, then. 

Shiprocket is a Delhi-based, data-driven logistics aggregation platform, which helps in faster delivery of goods. Saahil Goel, Gautam Kapoor, and Vishesh Khurana teamed up to launch the company in 2016. Since then, this startup has been known for connecting online retailers with the customers through its automated shipping software. Shiprocket is in tie-up with various courier companies to provide a single platform for multiple channels and orders across the world. Additionally, it is a product of ‘Bigfoot Retail Solution Pvt’. It provides the best courier services across the globe at discounted prices. Shiprocket:-

  • Works with around 25000 sellers, 220 countries and 35000 orders delivered on a daily basis.
  • Has around 15+ courier partners including XpressBees, FedEx, Delhivery, Blue Dart, Ecom Express, DotZot , ShadowFax, etc
  • Has made shipping easy by facilities such as uploading orders in bulk and discounted shipping rates. They also offer services such as international shipments, multiple courier partners, cash on delivery, market place channel sync and more.

FROM CONSULTANCY TO LAUNCHING A SUCCESSFUL SHIPPING COMPANY: THE STORY UNHEARD

The founders of Shiprocket are from diverse backgrounds, with respect to academics. Saahil Goel and Gautam Kapoor, two of the founders, were childhood friends. Back in 2012,  Saahil was working in insurance technology as a Technology and Process Consultant. Gautam came from an operational and commercial background. He was working in the industrial automation sector on German Machine parts.

But what fascinated these two founders was how Amazon was creating a tool for US channels to sell their products online in various countries.

Saahil Goel, co-founder, Shiprocket
Saahil Goel, co-founder, Shiprocket

Then, started the journey of these founders to innovate a channel directly connecting the retailers and consumers. Vishesh, the third founder, joined 6 months after the establishment of the company. He worked in Sales background of various ventures along the way, including ‘Kartrocket and Crafty’, ‘Shopping Kart’ etc. But finally, they landed up with the ultimate solution of shipping goods and hence Shiprocket was established.

The name ‘Shiprocket’ was given to the venture, to promote the idea that the delivery of the goods was faster than any other sources. The name suits the whole idea of starting this venture, which was to increase the efficiency in India e-commerce Logistics.

Courier Delivery Partners for Shiprocket
Courier Delivery Partners for Shiprocket

SHIPROCKET HELPING SELLERS ACROSS THE GLOBE

Shiprocket started with the very basic idea of providing shipping solutions to thousands of sellers across the globe. Along with the delivery of goods, the idea was to provide it cheaper, effective and faster than any other channel.

The mission was to help the sellers with better selling on online platforms. They wanted to help online sellers with faster, cheaper and most effective delivery of goods. Currently, Shiprocket is working with around 25,000 sellers across the globe. 35,000 orders are being delivered on a daily basis to 220 countries at the hour.

FUNDING FOR SHIPROCKET: THE WHOLE STORY

Initially, for about 2 years the whole startup was self-funded from the savings of Saahil and Gautam. In between these 2 years, the founders worked alongside with other companies to generate some funds and invest in the venture.

After grasping the whole idea of the market, and analyzing the working system for shipping, Shiprocket started to attract funds from other sources. The two strategic partners and investors of Shiprocket are ‘Nirvana Venture Advisors’ and ‘Bertelsmann India Investments’. Other investors include BeeNext, Five Ideas, etc supporting the venture financially.

THE PROMINENT TEAM AND PARTNERS OF SHIPROCKET

The founders belonged to very diverse background but their teamwork became the key factor of their success. It brought them together as one key factor in running the startup successfully throughout the globe. Now a team of around 200 people is working 24*7 at Shiprocket to provide the best experience to their customers.70-80 people are engaged in engineering products and a similar number in operations.

Saahil Goel is the Chief Executive Officer. Gautam Kapoor holds the position of Chief Operating Officer and Vishesh Khurana is the Director of the company. Akshay Ghulati is the Chief Business officer. Gautam Bansal is the Chief Financial & Strategy Officer and Sunil Kumar is the Chief Technology Officer.

ASTONISHING SERVICE RANGE PROVIDED BY SHIPROCKET

Shiprocket aims at delivering goods directly from retailers to customers. This startup not only provides faster delivery of goods but ensures cheaper services as well. It aggregates the number of orders and thus reduces the charges to be paid for shipping. This further helps small entrepreneurs and business houses to deliver goods at discounted prices.

Their services include Multiple Shipping Partners, Shipping Rate Calculator, Discounted Shipping Rate and Order Management. Not only this, but they also offer Global Shipping, No Setup Fee, Maximum Insurance Cover, and User Centric Mobile Application.

The various functions of Shiprocket include Multi-Functional Dashboard, Multiple Pick Up Location, Billing & Weight Reconciliation, Inventory Management and Merchant Logs.

Along with various services to sellers, Shiprocket also aims at providing a list of services to buyers. This list includes Multiple Payment Options, Real-Time Order Tracking and Post Shipment facility.

PROVIDING COD SERVICE TO SELLERS: SHIPROCKET INNOVATING CHANGE

Shiprocket has started a new facility for the sellers and buyers. The buyers can pay for the goods after they have received the delivery. The sellers, on the other hand, can get the payment before the buyer pays for it. In other words, both the seller & buyer get satisfaction, and the burden of payment is held upon Shiprocket.

Usually, delivery is done in 5-7 days, but the seller receives the payment within 2 days. So now, the seller can focus on the more important decisions.

Also, Shiprocket is planning to bring the small scale regional sellers on the online platform, so they could deliver the goods at a larger scale than before.This initiative could bring about a lot of change in the workings of the regional sellers who haven’t had the opportunity of being able to sell goods on a large scale.

GIVE IT SOME TIME, IT WILL WORK: FOUNDER’S MESSAGE TO THE BUDDING ENTREPRENEUR

TO WORK AT A STARTUP, YOU NEED TO HAVE PATIENCE AND PERSISTENCE. IF YOU LOOK AT THE HISTORY OF ALL THE SUCCESSFUL COMPANIES, YOU WILL FIND THAT THEY HAD TO STRUGGLE FOR AT LEAST 2 YEARS. BUT THE PEOPLE INVOLVED ALWAYS GAVE THEIR TIME TO IT, AND DID NOT GIVE UP ON IT. GIVE IT SOME TIME, IT WILL WORK.

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