How to Spend Less Time Managing and More Time Leading
Your team needs you to be deliberate about time spent producing, managing, and leading.
Would you call yourself a manager or a leader? And what’s the difference?
Forget managing versus leading, how much of your time is spent rolling up your sleeves and producing work yourself?
Your team probably needs you to be a producer, a manager, and a leader--sometimes all at the same time. But the roles are different and it’s worth taking a few minutes to reflect on how much of your time and energy is going to each of these very different roles.
Let’s start with some quick definitions so we’re on the same page.
The standard way of talking about the leadership progression is “do-manage-lead.” I want to replace the term “do” because you’re doing something when you’re managing or leading, so that term doesn’t help.
Instead, I’m going to use the term “producing” to signify the time spent creating a work product. If you work in hospitality and you have to jump in at the omelet bar, that’s producing. If you work in high tech and you’re debugging code, that’s producing.
In the 3COze team effectiveness process, we use lists of verbs and nouns to focus people’s attention on the topics (nouns) and the activities (verbs) they should prioritize. Here are a few high priority verbs and nouns for producing:
Managing is orchestrating production. It’s the time you spend figuring out how the organization is going to accomplish what you need to. Managing is about optimizing the status quo. Can you allocate resources more efficiently? Is there a way to get more output from constrained resources? A few high priority management verbs and nouns are:
Leading is setting the course. It’s the time you spend figuring out what to pay attention to and which questions to ask. Leading is about setting the pace and trajectory for the organization. Are you playing in the right spaces? Where will you play and how will you win ? What’s next? A few high priority verbs and nouns for leading are:
So, how are you doing?
How much of your day is filled with producing and managing? Are you paying attention to leading?
Why Does it Matter
It’s important that you’re aware of the distinction between producing, managing, and leading because, if you’re not diligent, the drive to optimize your current business will suck you into managing (and producing) and away from leading. At some point when you’ve been producing and managing but not leading, you’ll lift your eyes to the horizon and find you’re about to careen off a cliff.
Spend More Time Leading
Here are a few opportunities to add more leadership to your days, weeks, months, and years.
Add time to listen and sense. Make time with key stakeholders where you focus on asking questions and gaining new insights. These stakeholders might be employees, customers, vendors, experts, analysts, or investors. The point is that you’re off of transmit and onto receive.
Add time to read, think, reflect, and explore. Schedule at least two hours in your week where you will take in information from outside your organization and one hour to let those ideas bounce around in your head and come out in note form. That hour of reflection should be in silence. It’s ok if it’s on your commute (I love airplanes for this) but it’s cheating if you’re listening to the radio or a podcast.
Add time to build the capability, capacity, agility, and resilience of your business. Spend at least four hours (preferably a full-day) a month leading your team through a process to identify and analyze issues and opportunities and to scope and delegate projects to capitalize on strengths and to mitigate weaknesses.
Add time to change the nature of your business. Spend at least three full-day sessions figuring out what new questions you need to be asking and answering. Draw in expertise and insight from outside the organization to shake things up. Dare, dream, imagine.
And Everywhere In Between
The good news is that you can also use time spent producing and managing to gain insights into your leadership responsibilities if you’re always looking through a leadership lens.
- A conversation with a customer becomes an opportunity to learn about an unmet need that could be a future product offering;
- A coaching meeting with a direct report provides the chance to learn about the culture or to identify emerging skill requirements; and
- An urgent crisis creates new clarity about a flaw in your systems.
Even if your calendar is back-to-back with meetings, you can’t abdicate your responsibility to lead.
One More Thought: What’s in a Name?
The delineation between management and leadership also shows up at the team level. If you’re part of a team whose responsibility is to steer some or all of the organization, what is your team called? Are you the “Leadership Team,” or the “Management Team,” or the “Executive Team?” Does your name reflect your mandate? Do your agenda match both your name and your obligations? If not, take some time to consider a new meeting structure.
There’s a big difference between the value you add when you’re producing, managing, and leading. It’s too easy to neglect your leadership responsibilities when you’re overwhelmed by the doing and managing of daily business. Resolve to put more leadership into your day, your week, your month, and your year. It will be time well spent.
Best-selling author of three books, including The Good Fight and You First and a frequent media guest for her experience in leadership, teams, and productivity. Strategy and executive team advisor. PhD in Organizational Psychology