QuickBooks is a famous bookkeeping software due to the user interface and trustworthy services it provides. Numerous small businesses across the globe depend on QuickBooks for their financial management. Due to some internal issues, the software can sometimes showcase abnormal behaviour while running. QuickBooks Connection Has Been Lost message will be displayed on the screen when the software fails to sustain a connection with the company file. On the off chance you are also unable to access your company file due to this error, stick to this blog till the end to figure out the reasons for this error and the user actions required to tackle it.

Get help from a QB support representative at 1.855.738.2784 to rectify this error quickly.

Reasons

QuickBooks will develop this company file error under the following circumstances-

• The company file has suffered damage from a malware attack on your hard drive data.
• An outdated QuickBooks version can also lead to this error due to compatibility issues while running.
• The company file location specified in the software is incorrect, or the file was recently moved to a different location.

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Solutions

Use the methods provided below to fix this issue-

Solution 1- Reboot your system and update QuickBooks Desktop

This error can also cause trouble due to minor glitches in the system or if the QB processes stop responding. You can try rebooting your PC and then running QuickBooks, as this issue can get fixed when QuickBooks runs again. If you have an older QuickBooks version on your Pc, it can also be the root of this error. If the software’s connection to the company file breaks due to compatibility issues, you’ll receive this error message on your screen, and the software can also crash. Follow the steps given underneath to update QuickBooks-

1. Reboot your PC using the Windows button on your taskbar.
2. Open QuickBooks and go to the Help menu.
3. Select the Update QuickBooks Desktop in the options.
4. Under the Update now tab, click on the checkbox for Reset Update to erase all the previously downloaded updates.
5. Tap Get Updates and wait until the update file is downloaded on your PC.
6. Restart the software and click on Install now in the message prompted by the software.
7. Wait for the updates to install and try accessing the company file again.

If the error is not rectified, go for the next solution.

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Solution 2- Use QB Tool hub to repair the damage in your company file

QuickBooks Tool hub can be used to tackle issues in the company file, network, or the software itself. You must download the latest tool hub version before proceeding. Follow these steps after the tool hub is installed-

1. Open the QuickBooksToolhub.exe file and go to the Company file issues option.
2. Tap the Run QuickBooks File Doctor tool option in the drop-down list.
3. Check the list for your company file or select it using Browse.
4. Begin the tool by entering your QB Admin password.
5. Reopen QuickBooks after the file is repaired.

The issues will be rectified after applying these solutions.

Conclusion

This blog shares why QuickBooks Connection Has Been Lost error message appears while working on the company file. The appropriate ways to terminate this error are also included in the blog, which will help you eliminate this error.

Speak to a QB support representative at 1.855.738.2784 if you have any remaining doubts related to this error.

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